Administrative & Executive Assistance

• Calendar and schedule management
• Email and inbox organization
• Travel planning and itinerary coordination
• Meeting preparation and minutes
• Data entry and database management
• Document creation and formatting
• Online file organization
• Research and report compilation
• Client communication support
• Task and project coordination

Finance & Accounting

• Bookkeeping and data entry
• Invoice creation and management
• Expense tracking and reporting
• Bank and account reconciliation
• Payroll processing support
• Financial statement preparation
• Budgeting and forecasting assistance
• Accounts payable and receivable management
• Financial software setup and maintenance

Writing & Editing

• Website and landing page copy
• Blog writing and content creation
• Email and newsletter writing
• Proofreading and grammar correction
• Editing for clarity, tone, and consistency
• Product descriptions for e-commerce
• Script writing for video or audio content

IT & Tech Support

• Troubleshooting hardware and software issues
• Setting up and managing email accounts
• Remote desktop support
• System updates and maintenance
• Network setup and monitoring
• Software installation and configuration
• Data backup and recovery assistance
• Website Development
• UI/UX Design

Customer Service support

• Responding to customer inquiries via email, chat, or phone
• Resolving complaints and providing timely solutions
• Order processing and tracking support
• Managing returns and refunds
• Appointment setting
• Providing product or service information
• Handling CRM updates and customer records
• Monitoring feedback and reviews
• Following up with customers for satisfaction
• Escalating complex issues when necessary

Marketing & Branding

• Social media management and content creation
• Email marketing setup and campaign support
• Lead generation
• Brand strategy development
• Graphic design for digital and print materials
• Market research and competitor analysis
• Website content updates and blog writing
• Paid Advertising (Google Ads, Meta Ads)
• SEO support and keyword optimization
• Creating branded templates and presentations
• Online reputation and review management
• Analytics tracking and performance reporting

E-commerce & Online Business Support

• Product listing and catalog management
• Inventory and stock level monitoring
• Order processing and fulfillment coordination
• Customer service and return handling
• Marketplace account management (e.g., Shopify, Amazon, Etsy)
• Website content updates and maintenance
• Pricing and discount updates
• Sales reporting and analytics tracking
• Competitor and market research
• Social media and email marketing support

Human Resource Services

• Recruitment and candidate screening
• Onboarding and off boarding support
• HR policy creation and documentation
• Employee record management
• Payroll coordination assistance
• Leave and attendance tracking
• Performance review coordination
• Employee communication and engagement support
• Training and development planning
• Compliance and policy updates